Interpreting and CART Services

The Center for Disability Services/SNAP (CDS/SNAP) helps to ensure equal access for individuals who are deaf or hard-of-hearing through Interpreter or CART services. 

To provide effective, timely services and meet student needs, we need you to plan effectively with us.

  • First, you must be registered with CDS/SNAP to request services.
  • Read and complete pages 2-4 of this form. Only list the classes in which the service of Interpreting or CART is needed. Return it to CDS/SNAP via SecureShare.
  • Request Interpreting or CART services as soon as possible after registering for classes, but no later than four (4) weeks prior to the start of the semester.
  • For other Interpreting or CART needs, please contact us at SNAP@cofc.edu.

 

Procedures



Cancellations

If you have requested Interpreting or CART services for a class or event and you will be unable to attend, you must contact CDS/SNAP at least a 24-hour advance notice so that the Interpreter can be informed. We understand there may be times in which it is not possible to provide a 24-hour advance notice. For any cancellation, notify CDS/SNAP at SNAP@cofc.edu and the Interpreter immediately. 

If you do not notify CDS/SNAP that you need to cancel your Interpreter or CART service, and you do not show up in the first 15 minutes of the class or event, this is considered a "No-Show" and will result in the following actions:

1. 1st No-Show:  We will send you an email reminding you of these procedures.
2. 2nd No-Show in the same class:  We will send you an email informing you that you have two (2) No-Shows. We will also remind you of these procedures.
3. 3rd No-Show in the same class:  Interpreting or CART services will be suspended for that class until you make an appointment and meet with your CDS/SNAP Administrator to discuss re-instating services. Be aware that once services are suspended, it may take time to re-instate them.


Dropping a course

We are obligated to provide the Interpreters timely notice of changes to their work schedules. If you drop a course which you have scheduled Interpreter or CART services, notify us at SNAP@cofc.edu immediately. While you do not need to give a reason for dropping a course, frequent or habitual dropping of courses may jeopardize our ability to provide services.


Late Course Registration

Interpreting and CART services take time to arrange. To plan your class schedule effectively, be sure to work with your academic advisor. We understand that even with planning, sometimes late schedule changes are unavoidable. Notify CDS/SNAP at SNAP@cofc.edu or any changes to your schedule as soon as possible. Late notification of schedule changes or late registration can result in delayed provision of services. If multiple course changes occur, we will likely need to wait until you confirm that your schedule is set before we engage Interpreters.